Return Policy
We want you to be absolutely satisfied with your purchase. Any
PRE-OWNED watch purchased from us may be returned, in the same
condition sold, and including all boxes, papers, books and accessories,
within three (3) days from receipt. We ask that you notify us of your
intention to return the watch and that you ship the merchandise back to
our office, insured for the full purchase price, at your expense. Please
call to make these arrangements. We cannot be responsible for lost
packages. Upon receipt of the returned item, in the condition in which
it was sold, we will refund the purchase price, less shipping.
Hal Martin's warranties all pre-owned Rolex watches for two full years
and all other pre-owned watches for one full year from date of invoice,
unless otherwise indicated in the listing or invoice and with the
exception of vintage and pocket watches. The warranty does not cover:
cracked or broken crystals, water damage due to improperly tightened
crown, or damage from abuse or misuse.Unfortunately, NIB (New
In Box) or UNUSED watches are not eligible for our return policy.
The return privilege does not apply to special orders or custom
work.
If you have any questions regarding our return policy, please feel free
to ask.
Thank you,
Hal Martin's Watch & Jewelry Co. |
